Business Manager System Terms and Conditions
Last updated: January 2026
Plain-English Summary
By using our website or services:
• You agree to these terms
• We provide professional services, not guaranteed financial results
• Work that has been delivered and completed is non-refundable
• A limited money-back guarantee applies only to the first discovery session
• You remain responsible for business decisions and outcomes
• Canadian law governs our relationship
If you have questions, contact us before engaging our services.
Business Manager System
Email: support@businessmanagersystem.ca
Phone: 1-877-267-9783
Address: 196 Perry St., Peterborough, ON, K9J 2J2
1. Acceptance of These Terms
By accessing https://businessmanagersystem.ca, purchasing services, booking sessions, or using any tools, content, or materials provided by Business Manager System (“we”, “our”, or “us”), you agree to be bound by these Terms and Conditions.
If you do not agree with these terms, you must not use the Website or our services.
2. Who We Serve
Business Manager System is a Canadian sole proprietorship based in Ontario, Canada.
Our primary focus is serving:
• Canadian individuals
• Sole proprietors
• Corporations and organisations
We also provide services to clients in other countries, including the United States and internationally. Regardless of location, all clients agree that Canadian law governs these terms, unless otherwise required by law.
3. Nature of Our Services
We provide professional services including, but not limited to:
• Business discovery and vision facilitation
• Strategy development
• Marketing and communications planning
• Website, content, and media production
• Consulting, education, and advisory services
• Digital tools, templates, and resources
All services are provided in good faith, based on information supplied by the client and mutually agreed-upon strategies, tactics, scope, and timelines.
4. No Guarantees or Performance Claims
While we apply professional expertise, experience, and best practices:
• We do not guarantee business results, revenue, growth, conversions, rankings, traffic, or performance
• We do not guarantee outcomes related to websites, advertising, marketing, or published content
• We do not guarantee third-party platform performance (e.g., search engines, social media, advertising platforms)
Business decisions and outcomes remain the sole responsibility of the client.
5. Discovery Session Money-Back Guarantee (Limited)
We offer a limited money-back guarantee for the first discovery session only, under the following condition:
If, after the first discovery session, the client genuinely believes they were unable to clearly express or articulate their vision — which is the sole purpose of that session — they may request a refund for that discovery session fee only.
This guarantee:
• Applies only to the first discovery session
• Must be requested promptly following the session
• Does not apply to any work beyond discovery
• Does not apply once additional services or deliverables have begun
6. No Refunds on Completed Work
All services, deliverables, consulting time, creative work, strategy development, production, and published materials are non-refundable once completed or delivered.
This includes, but is not limited to:
• Consulting time
• Strategy documents
• Website or media production
• Marketing assets
• Digital tools, templates, or content
By engaging our services, you acknowledge that professional time and intellectual effort are expended regardless of business outcome.
7. Client Responsibilities
Clients agree to:
• Provide accurate and complete information
• Review and approve materials in a timely manner
• Make final business decisions independently
• Comply with applicable laws and regulations in their own jurisdiction
We are not responsible for delays, issues, or outcomes caused by incomplete, inaccurate, or withheld information.
8. Intellectual Property
Unless otherwise agreed in writing:
• We retain ownership of proprietary systems, frameworks, tools, methodologies, and internal processes
• Clients retain ownership of their pre-existing intellectual property
• Upon full payment, clients receive the right to use delivered materials for their intended business purposes
You may not resell, redistribute, or repurpose our proprietary materials without written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
• Business Manager System shall not be liable for indirect, incidental, consequential, or special damages
• Our total liability, if any, shall not exceed the amount paid for the specific service giving rise to the claim
• We are not liable for losses related to profits, revenue, data, reputation, or business opportunities
10. No Frivolous or Bad-Faith Claims
By engaging our services, you agree not to pursue claims that are frivolous, speculative, or brought in bad faith.
You acknowledge that professional services involve judgement, strategy, and variables outside our control, and that disagreement with outcomes does not constitute negligence or wrongdoing.
11. Third-Party Tools and Platforms
We may recommend or use third-party tools, platforms, or services. We are not responsible for:
• Changes to third-party services
• Platform outages or policy changes
• Pricing, performance, or availability of third-party tools
Use of third-party services is subject to their own terms and policies.
12. Termination of Services
We reserve the right to suspend or terminate services if:
• Terms are violated
• Payments are overdue
• Abusive, unethical, or unlawful behaviour occurs
Clients may terminate services in accordance with any written agreement in place. Completed work remains payable and non-refundable.
13. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of the Province of Ontario and the laws of Canada.
Any disputes shall be resolved in the courts of Ontario, Canada, unless otherwise required by law.
14. Changes to These Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated revision date.
Continued use of the Website or services constitutes acceptance of the updated terms.
15. Contact Information
For questions about these Terms and Conditions, please contact:
Business Manager System
196 Perry St.
Peterborough, ON, K9J 2J2
Canada
Email: support@businessmanagersystem.ca
Phone: 1-877-267-9783